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Frequently Asked Questions

I (or My Parents) Are Currently in Crisis – Can You Help Right Now?

Yes. We’ll connect you with one of our Client Directors who will begin helping you immediately. Our standard response time to return your call is one hour. Once we have a few facts and information, we can organize a meeting with you in your home, office, or your parent’s location.

Find out more about how we help elders in crisis.

When Should We Engage Silver Sherpa’s Services?

It is always better to engage our services before your parent or loved one ends up in crisis. It is much more challenging to sort out situations and recommend options when stress levels and emotions are boiling over. That being said, we are well equipped to support you and your family should you find yourself in a crisis situation.

At What Age Should I Do the Smart Ageing Program™?

In your 40s and 50s, you are probably starting to think about retirement and planning post-retirement. You may also have parents in their 80s, so it is an easy way to talk to them about their own preparedness from a legal, financial, and personal health perspective. It’s important to consider all elements and our Smart Ageing Program™ is designed to simplify this process for all ages.

What If I Have My Own Lawyer (Accountant, Doctor, etc.) and I Don’t Want to Use Silver Sherpa’s Pre-qualified Network?

We are pleased to work with your current advisors such as doctors, a lawyer, or financial planner. As issues arise, your Silver Sherpa co-pilot will advise when there are overlapping issues and you may wish to bring several advisors together to review costed options.

What Are the Prices for Silver Sherpa’s Services?

Prices depend on the type of service required and the acuity of the client’s situation. In a crisis or complicated family situation, our clients often subscribe for a 3 month or 6 month service. Once the crisis has passed, they often opt for a monthly review.

The Smart Ageing Program™ typically takes about 5 hours to complete and is a very cost-effective way of doing a quick check of your personal preparedness.

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Please fill out the form below and we will get back to you within 1 hour during business hours.
In case of an emergency, give us a call at (905) 491-6972.

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